Last Updated: 2/3/25
Welcome to Litescaler. These Terms of Service (“Terms“) govern your access to and use of our website, products, and services (collectively, “Services“). By using our Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
1. Definitions
- “Litescaler,” “we,” “us,” or “our” refers to Litescaler, a company based in New Delhi, India.
- “User,” “you,” or “your” refers to any individual or entity accessing or using our Services.
- “Content” includes text, images, software, and other materials available through our Services.
- “Hosting Services” refers to shared hosting, cloud hosting, and reseller hosting provided by Litescaler.
2. Eligibility
Our Services are available to users of all ages. However, by using our Services, you confirm that you have the legal capacity to enter into these Terms.
3. Account Registration
- To access certain features, you may be required to create an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and complete information and update it as necessary.
- We reserve the right to suspend or terminate accounts found to be in violation of these Terms.
4. Prohibited Activities
By using our Services, you agree not to:
- Upload, store, or distribute illegal, harmful, or abusive content.
- Engage in phishing, spamming, hacking, or other malicious activities.
- Use excessive resources that may impact other users’ experience.
- Host copyrighted content without authorization.
- Use our Services for mass emailing or bulk mailing purposes.
- Violate any applicable laws or regulations.
- We reserve the right to terminate services immediately without notice for violations.
5. Content Ownership
- Users retain ownership of any data or content they upload to our Services.
- By using our Services, you grant us a limited license to store and transmit your content as necessary for service delivery.
- We do not claim ownership of user-generated content but reserve the right to remove any content that violates our policies.
6. Payment and Billing
- All services are billed in advance and are non-refundable, except as specified in our Refund Policy.
- We reserve the right to modify pricing at any time with prior notice.
- Failure to make timely payments may result in service suspension or termination.
7. Refund Policy
- Refunds are only available for first-time users of hosting services within 7 days of purchase.
- Refunds do not apply to domain registrations or website development services.
- To request a refund, contact us at contact@litescaler.com within 7 days of purchase.
8. Service Level Agreement (SLA)
- We guarantee 99.9% uptime for our hosting services.
- In the event of prolonged downtime, compensation may be provided in the form of service credits at our discretion.
- Support is available Monday to Saturday from 9 AM to 7 PM IST via phone at +91 11-69290905.
9. Data Privacy and Security
- We collect personal data to provide and improve our services. Details are outlined in our Privacy Policy.
- We do not sell or share user data with third parties.
- Users are responsible for maintaining backups of their data.
10. Cookie Usage
- We use tracking cookies for analytics, ads, and personalization.
- By using our Services, you consent to our Cookie Policy.
11. DMCA and Copyright Compliance
- We do not allow the hosting of copyrighted material without proper authorization.
- If we receive a valid copyright complaint, the infringing content will be removed immediately.
12. Termination of Services
- We reserve the right to terminate or suspend access to our Services at any time for violations of these Terms.
- Users may terminate their account by discontinuing the use of our Services.
- Upon termination, all data associated with the account may be deleted.
13. Limitation of Liability
- Litescaler provides Services on an “as-is” and “as-available” basis.
- We are not liable for any direct, indirect, or incidental damages arising from the use of our Services.
- We do not guarantee uninterrupted access to our Services.
14. Affiliate Program Terms
- Our affiliate program offers a 20% commission on referrals.
- Commissions are processed within 30 days of a successful transaction.
- We reserve the right to change or terminate the affiliate program at any time.
15. Modifications to Terms
- We reserve the right to update these Terms at any time.
- Continued use of our Services constitutes acceptance of the revised Terms.
16. Governing Law
These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the jurisdiction of the courts in New Delhi, India.
17. Contact Information
For questions regarding these Terms, please contact us at:
Litescaler
New Delhi, India
Phone: +91 11-69290905
Email: contact@litescaler.com
Website: litescaler.com
By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.